7.1. The Role of Monitoring Tools

Given all of the monitoring tools, utilities, and full-blown systems-management applications available today, it's important to keep in mind the scope of this chapter. That is, in a perfect world, there would be significant overlap within an SAP technical support organization in terms of the monitoring tools deployed for day-to-day management as well as performance tuning. Advantages of overlap include the following:

  • Skills learned in using the tool in the name of performance tuning/stress testing can be transferred to the other technical teams responsible for day-to-day systems management.

  • In the same manner, skills picked up by the SAP Operations, Basis, and other teams can be transferred to the Performance ...

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