Your iPad Cannot Access the Internet

If you’re trying to get on the Internet but can’t seem to connect, there could be a multitude of problems that may not be related to your iPad at all, whether you’re trying to connect using Wi-Fi or a cellular telephone network. First, you could be in a “dead zone” for Wi-Fi or cellular telephone connectivity, which could be caused by buildings or poor coverage in your particular area.

If possible, try connecting through Wi-Fi using another device (such as a laptop computer) or connect to your cellular telephone network using a mobile phone. (Just make sure that mobile phone uses the same cellular telephone network as your iPad.)

If you’re positive that there is adequate Wi-Fi or cellular telephone coverage in ...

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