Vice President, Editor in Chief: Tim MooreEditor: Yoram (Jerry) WindAcquisitions Editor: Paula SinnottEditorial Assistant: Susie AbrahamDevelopment Editor: Russ HallDirector of Marketing and Associate Editor-in-Chief: Amy NeidlingerCover Designer: Alan ClementsManaging Editor: Gina KanouseProject Editor: Kayla DuggerIndexer: Lisa StumpfCompositor: Jake McFarlandManufacturing Buyer: Dan Uhrig

© 2006 Peter Killing, Thomas Malnight, and Tracey Keys

The rights of Peter Killing, Thomas Malnight, and Tracey Keys to be identified as authors of this work have been asserted by them in accordance with the Copyright, Designs, and Patents Act 1988.

Published by Pearson Education, Inc., as Prentice Hall

Upper Saddle River, NJ 07458

Prentice Hall offers excellent ...

Get Must-Win Battles: How to Win Them, Again and Again now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.