Performance Measurement
Abstract
This chapter discusses how to establish a robust performance measurement model, including examples of various types of metrics needed to measure Master Data Management (MDM) activity and performance factors consistently across domains and in relation to the disciplines of data governance, data quality, metadata management, reference data management, and process improvement. It also addresses performance measurement from strategic, tactical, and operational perspectives.
Keywords
Performance
Measurement
Strategic
Tactical
Operational
Maturity
Risk
Compliance
Key performance indicator (KPI)
Metrics
Agreements
This chapter discusses how to establish a robust performance measurement model across a ...
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