Chapter 4

Program Management Office Implementation

Abstract

This chapter discusses the planning and structure needed for creating a Program Management Office (PMO) to oversee the Master Data Management (MDM) program, including the roles and responsibilities of the PMO in relation to resources, budgets, tools, and change management processes. It provides examples of PMO structure and process flows and the cross-functional alignment needed between program, information technology (IT), and governance functions, as well as how the MDM PMO fits into that dynamic.

Keywords

Program Management Office (PMO)

alignment

charter

cross-functional

processes

roles

coordination

communication

This chapter discusses the planning and structure needed for creating ...

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