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Multi-Domain Master Data Management

Book Description

Multi-Domain Master Data Management delivers practical guidance and specific instruction to help guide planners and practitioners through the challenges of a multi-domain master data management (MDM) implementation. Authors Mark Allen and Dalton Cervo bring their expertise to you in the only reference you need to help your organization take master data management to the next level by incorporating it across multiple domains. Written in a business friendly style with sufficient program planning guidance, this book covers a comprehensive set of topics and advanced strategies centered on the key MDM disciplines of Data Governance, Data Stewardship, Data Quality Management, Metadata Management, and Data Integration.



  • Provides a logical order toward planning, implementation, and ongoing management of multi-domain MDM from a program manager and data steward perspective.
  • Provides detailed guidance, examples and illustrations for MDM practitioners to apply these insights to their strategies, plans, and processes.
  • Covers advanced MDM strategy and instruction aimed at improving data quality management, lowering data maintenance costs, and reducing corporate risks by applying consistent enterprise-wide practices for the management and control of master data.

Table of Contents

  1. Cover image
  2. Title page
  3. Table of Contents
  4. Copyright
  5. Dedication
  6. Endorsements
  7. Acknowledgments
  8. About the Authors
  9. Preface
    1. Overview of the Book
  10. Part I: Planning Your Multi-Domain Initiative
    1. Chapter 1: Strategy, Scope, and Approach
      1. Abstract
      2. Defining Multi-domain MDM
      3. Multi-domain MDM Strategy and Approach
      4. How and Where to Start?
      5. Multi-domain MDM Scope
      6. Conclusion
    2. Chapter 2: Defining and Prioritizing Master Data
      1. Abstract
      2. Identifying Domains
      3. Identifying Master Data
      4. Identifying Sources of Master Data
      5. Determining the Master Data Elements
      6. Business Definition Conflicts
      7. Prioritizing Domains
      8. Conclusion
    3. Chapter 3: Architecture and Technology Considerations
      1. Abstract
      2. Multi-domain MDM Technological Background
      3. MDM Architectures and Styles
      4. Multi-domain MDM Technical Implementation Considerations
      5. Technical Considerations to Other Major Functions
      6. What About Big Data?
      7. Conclusion
    4. Chapter 4: Program Management Office Implementation
      1. Abstract
      2. Business and IT Alignment Considerations
      3. Building Cross-Functional Alignment
      4. Coordination of MDM Roles and Responsibilities
      5. Handling Organization Change
      6. PMO Tools and Processes
      7. Program Communication
      8. Program Value
      9. Issue Management and Resolution
      10. Conclusion
    5. Chapter 5: Defining a Cross-Domain Maturity Model
      1. Abstract
      2. Maturity States
      3. How and Where Can Maturity Be Measured?
      4. Conclusion
  11. Part II: Implementing the Multi-Domain Model
    1. Chapter 6: Establishing Multi-Domain Data Governance
      1. Abstract
      2. The Data Governance Role and Relationship with MDM
    2. Chapter 7: Data Stewardship
      1. Abstract
      2. What Is the Current State of Data Governance?
      3. Should “Data Steward” Be a Formal Job Role and Job Title?
      4. What is the Right Data Steward Approach Within Each MDM Domain?
      5. How to Engage Data Stewards in Data Access Control Processes?
      6. What Processes and Technologies Are Needed to Support Data Steward Roles?
      7. Conclusion
    3. Chapter 8: Data Integration
      1. Abstract
      2. Why Is Data Integration Necessary?
      3. Data Integration Life Cycle
      4. Entity Resolution Within the Data Integration Life Cycle
      5. Conclusion
    4. Chapter 9: Data Quality Management
      1. Abstract
      2. DQM in a Multi-domain MDM Environment
      3. A Data-Quality Model
      4. Data-Quality Improvement Cycle and Activities
      5. Conclusion
    5. Chapter 10: Metadata Management
      1. Abstract
      2. Metadata Management in the Context of Multi-Domain MDM
      3. Metadata in a Typical Company
      4. Metadata Management Goals
      5. Organizing Metadata Management
      6. Conclusion
  12. Part III: Sustainability and Improvement
    1. Chapter 11: Performance Measurement
      1. Abstract
      2. Strategic-Level Measurements
      3. Tactical-Level Measurements
      4. Operational-Level Measurements
      5. Other Factors That Can Influence Performance Measurements
      6. Conclusion
    2. Chapter 12: Continuous Improvement
      1. Abstract
      2. Continuous Improvement in a Nutshell
      3. Continuous Improvement in Multi-Domain MDM
      4. Conclusion
  13. Index