Chapter 16

Reaping the Benefits: Measuring Your Outcomes

In This Chapter

arrow Following a cycle for realizing benefits

arrow Reviewing your benefits

arrow Getting an all-round picture of benefits

Benefits management is about a lot more than modelling benefits, which I cover in Chapter 15. After you create the benefits model and associated documentation in Defining a Programme, you need to realize them and manage that realization.

In this chapter I cover the benefits life-cycle: the simple process for making benefits happen and measuring them. This aspect includes a look at the relationship between benefits and corporate objectives, which is another way of giving you an insight into the cycle you're following. I also discuss the nature of the benefit reviews that you need to commission at various points throughout your programme. Also, benefits management is such a large subject that you can pick up useful knowledge by considering them from different viewpoints, including the areas of responsibilities and the focuses of key roles.

Turning to the Benefits Cycle

When MSP was refreshed in 2011, I was keen to make benefits management as accessible as possible. One thing I pressed hard for, and was glad ...

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