Motivational Management: Inspiring Your People for Maximum Performance

Summary

In this chapter you have learned powerful ways to transform negative talk and the negative attitudes that lurk beneath it. When you voice positive transformations of negative talk, you are able to work in simple and effective ways on the underlying attitudes that so often shape motivation and performance in the workplace.

Talk reflects and even shapes attitudes and thoughts, so working with negative talk is a way to manage for positive attitudes, initiative, and high workplace motivation. And when you come right down to it, talk is cheap, as the old saying goes. By working on negative talk and stimulating positive talk in your people, you can often do more to boost motivation than you could by using expensive incentives and rewards. It's ...