Motivational Management: Inspiring Your People for Maximum Performance

Summary

Managers need to use communication to boost motivation, not just to focus on getting work done. The manager's role is to get work done through others, not just to do the work. And that means the manager's effectiveness depends on how motivated the employees feel about the work. Yet it is a challenge for many managers to take on responsibility for how their employees feel about their work. A good first step to tackling this challenge is to be more aware of the motivational impact of each manager-employee interaction. When you start to consider work-related feelings, not just functional aspects of work, then you enter the realm of motivational communications.

But it often seems difficult to motivate people through your interactions with ...