Motivational Management: Inspiring Your People for Maximum Performance

How Motivational Communication Boosts Motivation

A participative approach to the problem in the example above might generate the same solution that Henry would have chosen. Or it might generate a new solution that is better than any Henry would have thought of without employee input. It won't generate a worse solution, because Henry will guide the employees toward a solution at least as good as any he has thought of. So the participative approach to the problem does not need to sacrifice quality. It is at least as effective as a more traditional functional approach.

Importantly, the participative approach has an additional benefit because it creates some positive changes in Henry's employees. When their manager involves them in the problem and ...