The Eyes of the Beholder

It is essential to remember that your employees only respond to their perception of your feelings and behaviors, and to their perception of their fellow employees, their work environment, their customers, and any other factors that might influence their type or level of motivation. You may feel really great, but if you close your office door, how will your employees know? You may really like a new program, but if you don't ask them what they think, you can't be sure your employees like it too. People's feelings are shaped by their perceptions of the world around them. All that matters is the eye of the beholder. So it is important to make sure you understand how your employees are feeling—and to make sure they understand ...

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