Chapter 5. Tackling the Feelings That Drive Performance

  1. Recognize when employees are feeling negative about their work so you can take steps to make them feel more positive.

  2. Recognize when employees are feeling inactive so you can take steps to give them more energy and move them to a more active frame of mind.

  3. Act in a considerate manner toward employees to help them feel more positive about their work.

  4. Help employees focus on compelling goals to give them more energy and make them more action-oriented.

  5. Recognize the importance of maintaining a high level of positive feelings yourself, so that your positive attitude can spread to others.

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