The Right Question

Some managers question the idea of training their staff members by asking, “What if we train them and they leave?” That is the wrong question. The right question is, “What if you don’t train them and they stay?”

Companies such as IBM and AT&T are passionate about training their people on a regular basis. An employee at IBM, after several months of training prior to beginning work, is required to take forty to eighty additional hours of training each year. This is a minimum requirement for continued employment. Employees take training very seriously.

The best companies spend hundreds of millions of dollars each year training their people because they know that proper training has an incredibly high payoff. According to Human ...

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