Never Assume That People Know

Never assume that your staff members know how to perform difficult or complicated tasks. If they did, they probably wouldn’t be working for you in the first place. Rather, it is your responsibility to determine their level of knowledge and experience, and if it is lacking in a particular area, it is your job either to teach and train them personally or to get them the necessary training from other people or outside seminars and workshops.

Take time to instruct, answer questions, and give feedback. One of your most important responsibilities is to teach and “grow” the next generation of managers. Also, by teaching others to perform the tasks that you have already mastered, you free yourself from having to do them ...

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