Think Through the Job

Hiring the right people in the first place is the key to managerial success. Begin by thinking through the job carefully, preferably on paper. Write out a list of all of the characteristics and qualities that you would want in the ideal person for a particular job. First, focus on the specific, measurable results and outcomes that you expect the new employee to achieve.

The second factor you look for is the set of basic skills that the person will have to have to get the results that the job requires. Interview carefully to make sure that the candidate has demonstrated in the past the skills you’ve identified for the job. As Peter Drucker said, “Only past performance is an accurate predictor of future performance.”

Finally, ...

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