Motivation (The Brian Tracy Success Library)

The Key Factor

The key factor in motivation and in peak performance is just one thing: the nexus between the manager and the managed. It is what takes place at the moment of contact or communication between the manager and the employee that is the key determinant of performance, effectiveness, productivity, output, and profitability of an organization. The point at which the two people connect, whether positively or negatively, is where the past, present, and future performance of the individual and the organization is determined.

When this contact between the boss and the subordinate is positive and supportive, then performance, productivity, and output of the individual will reach its highest level. If this point of contact between the manager ...