Motivation (The Brian Tracy Success Library)

Practice Golden Rule Management

You express courtesy toward your staff when you show personal regard and respect for each person. When you maintain a courteous demeanor—especially under stress, when a situation goes wrong, or when an employee has a problem—you increase your people’s feelings of security and comfort in the workplace. When you are courteous to people, it leads to improved morale and higher motivation.

The key to the friendship factor is for you to practice what is called the “Golden Rule of Management.” Treat other people the way you would like to be treated by your superiors. Treat your staff members as if they are partners or clients—as essential, valued parts of the enterprise.

When Jack Welch was CEO of General Electric, he ...