Motivation (The Brian Tracy Success Library)

TWENTY

Remember the Friendship Factor

When employees were surveyed about the characteristics of the best bosses they ever had, they almost universally replied by saying, “I always felt as though the boss cared about me as a person, rather than just as a member of the staff.”

The friendship factor is an important relationship quality that leads to and enables people to perform at their very best. Establishing high levels of friendship among the staff and between the staff and the manager is the key to success in business today. The quality of the interaction between the employer and the employee is the vital determinant of motivation and performance in any organization. The existence or nonexistence of the friendship factor will determine how ...