Mother Teresa, CEO

Index

accountability/responsibility, 56

aha moments, 41

alignment, organizational, 58–60

angels, serving, 32, 37. See also ethical dilemmas

appreciation/gratitude, 90

audience, understanding your, 76–81, 82–85. See also communication

authenticity, 77–78

Baby Doc (Jean-Claude Duvalier), 29

balance, reflection between action and, 44

behavior, modeling, 92–93

Blaikie, Ann, 89

capital. See funding sources

CEOs, 46–47

choices, ethical, 33–36

clarity, strategic, 58–60

communication

connecting with others through, 75–76

language issues of, 74–75

styles of, 81–85

understanding your audience, 82–85

unspoken, 76

of your vision, 77–81

company vision. See vision

compromise, 34–35

core values. See values

courage, 54

credibility, 59

decision making, ethical ...