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MOS 2016 Study Guide for Microsoft Outlook

Book Description

The MOS 2016 Study Guide for Microsoft Outlook covers Microsoft Outlook 2016, specifically the skills required to pass the Outlook 2016 Microsoft Office Specialist exam.

The Microsoft Office Specialist Study Guides provide concise descriptions of the tasks that certification candidates must demonstrate to pass the Microsoft Office Specialist exams, step-by-step procedures for performing those tasks, practice tasks based on the MOS exam approach, sample files for practicing the tasks, and solution files so you can check your work. 

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Contents
  5. Introduction
    1. Who this book is for
    2. How this book is organized
    3. Download the practice files
    4. Ebook edition
    5. Errata, updates, & book support
      1. We want to hear from you
      2. Stay in touch
  6. Taking a Microsoft Office Specialist exam
    1. Microsoft Office Specialist certification
    2. Selecting a certification path
    3. Test-taking tips
    4. Certification benefits
    5. For more information
  7. Exam 77-731. Outlook 2016: Core Communication, Collaboration and Email Skills
    1. Prerequisites
      1. Work in individual modules
      2. Switch views
      3. Create Outlook items
      4. Address messages
      5. Access program commands and options
  8. Objective group 1. Manage the Outlook environment for productivity
    1. Objective 1.1: Customize settings
      1. Manage multiple accounts
      2. Customize the appearance of the program window
      3. Configure program options
    2. Objective 1.1 practice tasks
    3. Objective 1.2: Print and save information
      1. View and save messages and attachments
      2. Print Outlook items
    4. Objective 1.2 practice tasks
    5. Objective 1.3: Perform search operations in Outlook
      1. Search for items
      2. Use Search Folders
    6. Objective 1.3 practice tasks
  9. Objective group 2. Manage messages
    1. Objective 2.1: Configure mail settings
      1. Set default fonts for outgoing messages
      2. Create and assign automatic signatures
      3. Automatically process and reply to messages
      4. Populate messages by using Quick Parts
      5. Manage junk email
    2. Objective 2.1 practice tasks
    3. Objective 2.2: Create messages
      1. Create and send messages
      2. Configure message options
      3. Respond to messages
    4. Objective 2.2 practice tasks
    5. Objective 2.3: Format messages
      1. Format text
      2. Apply themes
      3. Apply styles
      4. Create hyperlinks
      5. Insert images
      6. Insert signatures
    6. Objective 2.3 practice tasks
    7. Objective 2.4: Organize and manage messages
      1. Arrange messages by specific attributes
      2. Categorize messages
      3. Flag messages for follow-up
      4. Manage conversations
      5. Organize messages in folders
      6. Create and manage Quick Steps
      7. Configure basic AutoArchive settings
      8. Delegate access
    8. Objective 2.4 practice tasks
  10. Objective group 3. Manage schedules
    1. Objective 3.1: Create and manage calendars
      1. Configure calendar settings
      2. Work with multiple calendars
      3. Share calendar information
    2. Objective 3.1 practice tasks
    3. Objective 3.2: Create appointments, meetings, and events
      1. Create appointments and events
      2. Create meetings
      3. Manage calendar items
    4. Objective 3.2 practice tasks
    5. Objective 3.3: Organize and manage appointments, meetings, and events
      1. Configure settings for calendar items
      2. Manage meeting options
    6. Objective 3.3 practice tasks
    7. Objective 3.4: Create and manage notes and tasks
      1. Create tasks
      2. Manage tasks
      3. Create and manage notes
    8. Objective 3.4 practice tasks
  11. Objective group 4. Manage contacts and groups
    1. Objective 4.1: Create and manage contacts
      1. Create and modify contact records
      2. Store contact records
      3. Share contact records and address books
    2. Objective 4.1 practice tasks
    3. Objective 4.2: Create and manage contact groups
    4. Objective 4.2 practice tasks
  12. Index
  13. About the author
    1. Acknowledgments
  14. Survey