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MOS 2010 Study Guide for Microsoft® Word by Joyce Cox, Joan Lambert

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Chapter 7. Performing Mail Merge Operations

The skills tested in this section of the Microsoft Office Specialist exam for Microsoft Word 2010 relate to merging data into documents. Specifically, the following objectives are associated with this set of skills:

Many businesses and other organizations communicate with their customers or members by means of letters, newsletters, and promotional pieces that are sent to everyone on a mailing list. The easiest way to generate a set of documents that are identical except for certain information—such as the name and address of the recipient—is to use the mail merge process. You can use the mail merge process to easily produce a set of personalized documents and mailing ...

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