Chapter 14. Tracking Mail Flow

One of the key operational questions that all Exchange administrators need to be able to answer is "How does email flow?" The answer to this question is not obvious, and Exchange administrators may need to visit several places to answer this question fully. Certain tools are available to you to help you track mail flow in your organization. In this chapter, you will learn about the following topics:

  • Understanding mail flow through your organization

  • Generating email for testing purposes using PowerShell

  • Using the Queue Viewer tool

  • Using the Message Tracking tool

  • Using the Routing Log Viewer tool

  • Interpreting SMTP protocol log files

  • Using the Mail Flow Troubleshooter

Understanding Mail Flow Through Your Organization

When it ...

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