2. An Evaluation of the Relationship Between ERP-enabled Integration and ERP Benefit

Joseph K. Nwankpa, The University of Texas Rio Grande ValleyYaman Roumani, Eastern Michigan University

Abstract

Using insights from the contingent resource-based theory, this study proposes a conceptual framework that highlights how organizations can exploit ERP-enabled application integration to improve their overall post-implementation enterprise resource planning (ERP) benefits while examining the moderating effects of knowledge integration mechanisms. Specifically, the study proposed that intermediate ERP benefits, namely task efficiency and coordination improvement, as well as existing ERP factors, namely current ERP performance and extent of ERP implementation, ...

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