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Mobile Computing Deployment and Management: Real World Skills for CompTIA Mobility+ Certification and Beyond

Book Description

Mobile computing skills are becoming standard in the IT industry

Mobile Computing Deployment and Management: Real World Skills for CompTIA Mobility+ Certification and Beyond is the ultimate reference for mobile computing. Certified Wireless Network Expert Robert J. Bartz guides IT and networking professionals through the fundamental and advanced concepts of mobile computing, providing the information and instruction necessary to get up to speed on current technology and best practices. The book maps to the CompTIA Mobility+ (MB0-001) exam, making it an ideal resource for those seeking this rewarding certification.

The mobile device has already overshadowed the PC as a primary means for Internet access for a large portion of the world's population, and by 2020, there will be an estimated 10 billion mobile devices worldwide. Mobile connectivity has become the new standard for business professionals, and when combined with cloud computing, it creates a world where instant access is the norm. To remain relevant, IT professionals must hone their mobile skills. The ability to manage, develop, and secure a mobile infrastructure is quickly becoming a key component to entering the IT industry, and professionals lacking those skills will be left behind. This book covers all aspects of mobile computing, including:

  • Radio frequency, antenna, and cellular technology

  • Physical and logical infrastructure technologies

  • Common mobile device policies and application management

  • Standards and certifications, and more

  • Each chapter includes hands-on exercises, real-world examples, and in-depth guidance from the perspective of a mobile computing expert. IT professionals looking to expand their capabilities need look no further than Mobile Computing Deployment and Management: Real World Skills for CompTIA Mobility+ Certification and Beyond for the most comprehensive approach to mobile computing on the market today.

    Table of Contents

    1. Title Page
    2. Copyright
    3. Acknowledgments
    4. About the Author
    5. Table of Exercises
    6. Introduction
      1. Who Should Read This Book
      2. What Is Covered in This Book
      3. How to Use This Book
      4. How to Contact the Author
    7. Chapter 1: Computer Network Types, Topologies, and the OSI Model
      1. Network Types
      2. Network Topologies
      3. The OSI Model
      4. Device Addressing
      5. Summary
      6. Chapter Essentials
    8. Chapter 2: Common Network Protocols and Ports
      1. The Internet Protocol Suite
      2. Request for Comments (RFC)
      3. Common Network Protocols and Services
      4. Understanding Ports, Protocols, and Sockets
      5. Secure Sockets Layer (SSL)
      6. Common Protocols for File Transfer
      7. Common Protocols Used with Messaging
      8. Other Common Protocols
      9. Summary
      10. Chapter Essentials
    9. Chapter 3: Radio Frequency and Antenna Technology Fundamentals
      1. Radio Frequency Fundamentals
      2. RF Regulatory Governing Bodies and Local Regulatory Authorities
      3. Radio Frequency Characteristics
      4. Bandwidth
      5. Modulation
      6. Radio Frequency Range and Speed
      7. Measurement Units of Radio Frequency
      8. Radio Frequency Antenna Concepts
      9. Antenna Types
      10. Minimizing the Effects of Multipath Using Antenna Diversity
      11. Distributed Antenna System (DAS)
      12. Radio Frequency Cables and Connectors
      13. Antenna Installation Considerations
      14. Summary
      15. Chapter Essentials
    10. Chapter 4: Standards and Certifications for Wireless Technology
      1. The IEEE
      2. IEEE Standards for Wireless Communication
      3. Wireless Networking and Communications
      4. Interoperability Certifications
      5. Common IEEE 802.11 Deployment Scenarios
      6. Building-to-Building Connectivity Using Wireless LAN Technology
      7. Summary
      8. Chapter Essentials
    11. Chapter 5: IEEE 802.11 Terminology and Technology
      1. Wireless LAN Operating Frequencies and RF Channels
      2. Wireless LAN Modes of Operation
      3. IEEE 802.11 Physical Layer Technology Types
      4. Wireless LAN Coverage and Capacity
      5. Radio Frequency Signal Measurements
      6. Connecting to an IEEE 802.11 Wireless Network
      7. The Distribution System
      8. Data Rates
      9. Throughput
      10. Dynamic Rate Switching
      11. Wireless LAN Transition or Roaming
      12. IEEE 802.11 Power Save Operations
      13. IEEE 802.11 Protection Modes and Mechanisms
      14. Summary
      15. Chapter Essentials
    12. Chapter 6: Computer Network Infrastructure Devices
      1. The Wireless Access Point
      2. Wireless Mesh
      3. Wireless Bridges
      4. Wireless Repeaters
      5. Wireless LAN Controllers and Cloud-Managed Architectures
      6. Power over Ethernet
      7. Virtual Private Network (VPN) Concentrators
      8. Network Gateways
      9. Proxy Servers
      10. Summary
      11. Chapter Essentials
    13. Chapter 7: Cellular Communication Technology
      1. The Evolution of Cellular Communications
      2. Channel Access Methods
      3. Circuit Switching vs. Packet Switching Network Technology
      4. Mobile Device Standards and Protocols
      5. WiMAX
      6. Roaming between Different Network Types
      7. Summary
      8. Chapter Essentials
    14. Chapter 8: Site Survey, Capacity Planning, and Wireless Design
      1. Wireless Site Surveys
      2. Gathering Business Requirements
      3. Interviewing Stakeholders
      4. Gathering Site-Specific Documentation
      5. Identifying Infrastructure Connectivity and Power Requirements
      6. Understanding Application Requirements
      7. Understanding RF Coverage and Capacity Requirements
      8. Client Connectivity Requirements
      9. Antenna Use Considerations
      10. The Physical Radio Frequency Site Survey Process
      11. Radio Frequency Spectrum Analysis
      12. Received Signal Strength
      13. Performing a Manual Radio Frequency Wireless Site Survey
      14. Performing a Predictive Modeling Site Survey
      15. Performing a Post-Site Survey
      16. Protocol Analysis
      17. RF Coverage Planning
      18. Infrastructure Hardware Selection and Placement
      19. Testing Different Antennas
      20. Wireless Channel Architectures
      21. Wireless Device Installation Limitations
      22. Site Survey Report
      23. Summary
      24. Chapter Essentials
    15. Chapter 9: Understanding Network Traffic Flow and Control
      1. Local Area Network and Wide Area Network Traffic Flow
      2. Network Subnets
      3. IP Subnetting
      4. Network Traffic Shaping
      5. Summary
      6. Chapter Essentials
    16. Chapter 10: Introduction to Mobile Device Management
      1. Mobile Device Management Solutions
      2. Common Mobile Device Operating System Platforms
      3. The Mobile Application Store
      4. Pushing Content to Mobile Devices
      5. MDM Administrative Permissions
      6. Understanding MDM High Availability and Redundancy
      7. MDM Device Groups
      8. Location-Based Services
      9. Mobile Device Telecommunications Expense Management
      10. Captive and Self-Service Portals
      11. Summary
      12. Chapter Essentials
    17. Chapter 11: Mobile Device Policy, Profiles, and Configuration
      1. General Technology Network and Security Policy
      2. Information Technology and Security Policy Implementation and Adherence
      3. Backup, Restore, and Recovery Policies
      4. Operating System Modifications and Customization
      5. Technology Profiles
      6. Understanding Group Profiles
      7. Policy and Profile Pilot Testing
      8. Summary
      9. Chapter Essentials
    18. Chapter 12: Implementation of Mobile Device Technology
      1. System Development Life Cycle (SDLC)
      2. Pilot Program Initiation, Testing, Evaluation, and Approval
      3. Training and Technology Launch
      4. Documentation Creation and Updates
      5. Mobile Device Configuration and Activation
      6. Wireless LAN, Cellular Data, and Secure Digital Adapters
      7. Mobile Device Management Onboarding and Provisioning
      8. Mobile Device Management Offboarding and Deprovisioning
      9. Summary
      10. Chapter Essentials
    19. Chapter 13: Mobile Device Operation and Management Concepts
      1. Centralized Content, Application Distribution, and Content Management Systems
      2. Content Permissions, Data Encryption, and Version Control
      3. Mobile Device Remote Management Capabilities
      4. Life Cycle Operations
      5. Information Technology Change Management
      6. The Technology End-of-Life Model
      7. Deployment Best Practices
      8. Summary
      9. Chapter Essentials
    20. Chapter 14: Mobile Device Technology Advancements, Requirements, and Application Configuration
      1. Maintaining Awareness of Mobile Technology Advancements
      2. Configuration of Mobile Applications and Associated Technologies
      3. In-House Application Requirements
      4. Mobile Application Types
      5. Configuring Messaging Protocols and Applications
      6. Configuring Network Gateway and Proxy Server Settings
      7. Push Notification Technology
      8. Information Traffic Topology
      9. Summary
      10. Chapter Essentials
    21. Chapter 15: Mobile Device Security Threats and Risks
      1. Understanding Risks with Wireless Technologies
      2. Understanding Risks Associated with Software
      3. Understanding Risks Associated with Mobile Device Hardware
      4. Understanding Risks Affecting Organizations
      5. Summary
      6. Chapter Essentials
    22. Chapter 16: Device Authentication and Data Encryption
      1. Access Control
      2. Authentication Processes
      3. Encryption Methods for Wireless Networking
      4. Cipher Methods
      5. Secure Tunneling
      6. Public Key Infrastructure (PKI) Concepts
      7. Physical Media Encryption
      8. Summary
      9. Chapter Essentials
    23. Chapter 17: Security Requirements, Monitoring, and Reporting
      1. Device Compliance and Report Audit Information
      2. Third-Party Device Monitoring Applications (SIEM)
      3. Understanding Mobile Device Log Files
      4. Mitigation Strategies
      5. Summary
      6. Chapter Essentials
    24. Chapter 18: Data Backup, Restore, and Disaster Recovery
      1. Network Server and Mobile Device Backup
      2. Backing Up Server Data
      3. Backing Up Client Device Data
      4. Disaster Recovery Principles
      5. Maintaining High Availability
      6. Restoring Data
      7. Summary
      8. Chapter Essentials
    25. Chapter 19: Mobile Device Problem Analysis and Troubleshooting
      1. The Troubleshooting Process
      2. Understanding Radio Frequency Transmitters and Receivers
      3. Troubleshooting Specific Problems
      4. Common Over-the-Air Connectivity Problems
      5. Troubleshooting Common Security Problems
      6. Summary
      7. Chapter Essentials
    26. Appendix The CompTIA Mobility+ Certification Exam
      1. Preparing for the CompTIA Mobility+ Exam
      2. Taking the Exam
      3. Reviewing Exam Objectives
    27. Free Online Learning Environment
    28. End User License Agreement