CHAPTER 2

Contrasting E-Commerce and M-Commerce

Why a Digital Commerce Strategy Matters?

Businesses are formed to make money. In order to turn profits, companies develop goals and objectives, and a plan of action to achieve those goals and objectives. Strategy refers to that plan of action a firm conducts in order to define the business and maximize those profits. High-level strategic plans, or business strategies, direct the firm toward meeting organizational goals. Divisional plans within the firm give different levels of the organization that grow the business. However, in order to develop a business strategy, firms must take into account the environments in which to conduct business.

Development of marketing strategies is based on the objectives ...

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