The Strategy
RWD Technologies® worked with 3Com to identify a strategy enabling the Palm to deliver just-in-time information to a mobile and geographically diverse target population. Once the technical and design strategy was in place, 3Com’s HomeConnect and OfficeConnect products were selected to form the initial knowledge base. RWD then developed and built two modules that contain product features, benefits and technical specifications, as well as a self-assessment where users can check their HomeConnect and OfficeConnect product knowledge.
Currently, anyone can download data modules from the 3Com University Web site to the Palm and get the latest product information. The modules can be used with any Palm. “Being able to deliver education via ...
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