mLearning: Mobile Learning and Performance in the Palm of Your Hand

Business Function, Learning Function:An Integrative Performance Approach

There are three main categories of business function where we see mobile and wireless devices being used consistently and commonly. The first is the area of sales for the on-the-go salesperson. The second is in the area of service, where technicians are mobile and distributed to go and provide field support for a variety of products, services, and even internal initiatives. And third, as many of you know, the busy executive who is constantly on the move needs access to up-to-date information and resources. This is not only to control and monitor how the business is doing back on the home front, but to have access to information at his or her fingertips, right when and where ...