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Mind Your Manners: Managing Business Culture in the New Global Europe by John Mole

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Japanese in Europe

Japanese management methods have a pronounced indirect effect on the European competitors and suppliers of Japanese companies. There is a school of management theory inspired by and imitative of Japanese models. While Japanese business culture in its entirety is outside the scope of this book, it is relevant to look at some of the ways in which it interacts with European business cultures.

From a European perspective there are two different aspects of Japanese management: the way in which production and delivery processes are managed and how individual colleagues relate to each other. The former, “hard” element of management is relatively easy to assimilate into a European context, while the latter, the “soft” element, is so ...

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