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Mind Your Manners: Managing Business Culture in the New Global Europe by John Mole

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Cultural Diversity

The business environment

The grid below summarizes the answers in the Mole Map Survey to the question “What are the most important influences on your business?” Respondents were given a list of possibilities and asked to make their own contributions. In almost all countries government is one of the three most frequent replies. In some decentralized or federal countries local government is more important than national government and in others the weight given to each is equal. However, generally speaking elected representatives and their civil servants have more influence over business than they are sometimes given credit for in an increasingly global marketplace.

In most countries financial markets are one of the top three ...

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