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Mind Your Manners: Managing Business Culture in the New Global Europe by John Mole

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The Culture Triangle

Culture is a system that enables individuals and groups to deal with each other and the outside world. Think of it as a spiral. At the heart of the system are shared values and beliefs and assumptions of who and what we are. They manifest themselves in our behavior and language, the groups we belong to, the nature of our society. They are further externalized in our artifacts, our art and technology, the way we deal with and change the physical world. The system also works from outside in. Our physical environment conditions our technology and art, our behavior and language, and so on to the heart of our identity.

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Culture ...

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