References & Resources
External Consultant
Mary Bosrock
President
International Education Systems
Articles
Brody, Marjorie. “Test Your Etiquette.” T+D, February 2002, pp. 64-66.
Eyring, Pamela. “Broadening Global Awareness.” T+D, July 2006, pp. 69-70.
Books
Bosrock, Mary Murray. Asian Business Customs & Manners. New York: Meadowbrook Press, 2007.
——. European Business Customs & Manners. Minnetonka, MN: Meadowbrook Press, 2006.
Brown, Robert, and Dorthea Johnson. Power of Handshaking. Herndon, VA: Capital Books, 2004.
Browne, Kelly. 101 Ways to Say Thank You. New York: Sterling, 2008.
Feinberg, Steven L., ed. Crane's Blue Book of Stationery. New York: Doubleday, 1989.
Forni, P. M. Choosing Civility. New York: St. Martin's Press, 2002.
Hickey, ...
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