ACKNOWLEDGMENTS

Most authors close their books by acknowledging people. I'd like to acknowledge organizations. And I'd like to thank those I've had the privilege to work with—many, one project at a time—in creating the ideas, tools, and technology I describe in this book.

These are organizations where a focus on payoff, risk reduction, and continuous improvement created new strategies and tactics for driving hiring practices. The list is long and diverse, and it reflects all parts of the economy. Some were part of developing new approaches, groundbreaking at the time, that are standard practice today.

Thanks, for example, to technology companies like Motorola and Texas Instruments, where we designed quality-of-hire programs in manufacturing and ...

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