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Mike Meyers CompTIA Network Guide to Managing and Troubleshooting Networks Fifth Edition (Exam N10-007), 5th Edition

Book Description

Essential Skills for a Successful IT Career

Written by Mike Meyers, the leading expert on CompTIA certification and training, this up-to-date, full-color text will prepare you for the CompTIA Network+ exam N10-007 and help you become an expert networking technician. Fully revised for the latest CompTIA Network+ exam, including coverage of performance-based questions, the book contains helpful on-the-job tips, end-of-chapter practice questions, and hundreds of photographs and illustrations.

Mike Meyers’ CompTIA Network+ Guide to Managing and Troubleshooting Networks, Fifth Edition covers:

•Network architectures
•Cabling and topology
•Ethernet basics
•Network installation
•TCP/IP applications and network protocols
•Routing
•Network naming
•Advanced networking devices
•IPv6
•Remote connectivity
•Wireless networking
•Virtualization and cloud computing
•Mobile networking
•Network operations
•Managing risk
•Network security
•Network monitoring and troubleshooting

Online content includes:

•100+ practice exam questions in a customizable test engine
•20+ lab simulations to help you prepare for the performance-based questions
•One hour of video training from Mike Meyers
•Mike’s favorite shareware and freeware networking tools and utilities

Each chapter features:

•Learning objectives
•Photographs and illustrations
•Real-world examples
•Try This! and Cross Check exercises
•Key terms highlighted
•Tech Tips, Notes, and Warnings
•Exam Tips
•End-of-chapter quizzes and lab projects


Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Contents
  5. Preface
  6. Introduction
  7. Instructor Web Site
  8. Chapter 1 Network Models
    1. Historical/Conceptual
    2. Working with Models
      1. Biography of a Model
      2. Network Models
    3. The OSI Seven-Layer Model in Action
      1. Welcome to MHTechEd!
    4. Test Specific
      1. Let’s Get Physical—Network Hardware and Layers 1–2
      2. Beyond the Single Wire—Network Software and Layers 3–7
    5. The TCP/IP Model
      1. The Link Layer
      2. The Internet Layer
      3. The Transport Layer
      4. The Application Layer
      5. Frames, Packets, and Segments/Datagrams, Oh My!
    6. The Tech’s Troubleshooting Tools
    7. Chapter 1 Review
  9. Chapter 2 Cabling and Topology
    1. Test Specific
    2. Network Topologies
      1. Bus and Ring
      2. Star
      3. Hybrid
      4. Mesh
      5. Parameters of a Topology
    3. Cabling and Connectors
      1. Copper Cabling and Connectors
      2. Fiber-Optic Cabling and Connectors
      3. Other Cables
      4. Fire Ratings
    4. Networking Industry Standards—IEEE
    5. Chapter 2 Review
  10. Chapter 3 Ethernet Basics
    1. Historical/Conceptual
    2. Ethernet
      1. 802.3 Standards
    3. Test Specific
      1. Ethernet Frames
    4. Early Ethernet Standards
      1. Bus Ethernet
      2. 10BaseT
      3. 10BaseFL
      4. CSMA/CD
    5. Enhancing and Extending Ethernet Networks
      1. The Trouble with Hubs
      2. Switches to the Rescue
      3. Connecting Ethernet Segments
      4. Troubleshooting Switches
    6. Chapter 3 Review
  11. Chapter 4 Modern Ethernet
    1. Test Specific
    2. 100-Megabit Ethernet
      1. 100BaseT
      2. 100BaseFX
    3. Gigabit Ethernet
      1. 1000BaseSX
      2. 1000BaseLX
      3. SFF Fiber Connectors
      4. Mechanical Connection Variations
      5. Implementing Multiple Types of Gigabit Ethernet
    4. Ethernet Evolutions
      1. 10 Gigabit Ethernet
    5. Beyond Network+
      1. IEEE 802.3ba
    6. Chapter 4 Review
  12. Chapter 5 Installing a Physical Network
    1. Historical/Conceptual
    2. Understanding Structured Cabling
      1. Cable Basics—A Star Is Born
    3. Test Specific
      1. Structured Cable Network Components
      2. Structured Cable—Beyond the Star
    4. Installing Structured Cabling
      1. Getting a Floor Plan
      2. Mapping the Runs
      3. Determining the Location of the Telecommunications Room
      4. Pulling Cable
      5. Making Connections
      6. Testing the Cable Runs
    5. NICs
      1. Buying NICs
      2. Link Lights
    6. Diagnostics and Repair of Physical Cabling
      1. Diagnosing Physical Problems
      2. Check Your Lights
      3. Check the NIC
      4. Cable Testing
      5. Problems in the Telecommunications Room
      6. Toners
    7. Chapter 5 Review
  13. Chapter 6 TCP/IP Basics
    1. Historical/Conceptual
    2. Test Specific
    3. The TCP/IP Protocol Suite
      1. Internet Layer Protocols
      2. Transport Layer Protocols
      3. Application Layer Protocols
      4. IP and Ethernet
      5. IP Addresses
      6. IP Addresses in Action
      7. Class IDs
    4. CIDR and Subnetting
      1. Subnetting
      2. CIDR: Subnetting in the Real World
    5. IP Address Assignment
      1. Static IP Addressing
      2. Dynamic IP Addressing
      3. Special IP Addresses
    6. Chapter 6 Review
  14. Chapter 7 Routing
    1. Historical/Conceptual
    2. How Routers Work
    3. Test Specific
      1. Routing Tables
      2. Freedom from Layer 2
      3. Network Address Translation
    4. Dynamic Routing
      1. Routing Metrics
      2. Distance Vector and Path Vector
      3. Link State
      4. EIGRP
      5. Dynamic Routing Makes the Internet
      6. Route Redistribution
    5. Working with Routers
      1. Connecting to Routers
      2. Basic Router Configuration
      3. Router Problems
    6. Chapter 7 Review
  15. Chapter 8 TCP/IP Applications
    1. Historical/Conceptual
    2. Transport Layer and Network Layer Protocols
      1. How People Communicate
    3. Test Specific
      1. TCP
      2. UDP
      3. ICMP
      4. IGMP
    4. The Power of Port Numbers
      1. Registered Ports
      2. Connection Status
      3. Rules for Determining Good vs. Bad Communications
    5. Common TCP/IP Applications
      1. The World Wide Web
      2. Telnet and SSH
      3. E-mail
      4. FTP
      5. Internet Applications
    6. Chapter 8 Review
  16. Chapter 9 Network Naming
    1. Test Specific
    2. Before DNS
      1. NetBIOS
      2. hosts
    3. DNS
      1. How DNS Works
      2. DNS Servers
      3. Troubleshooting DNS
    4. Diagnosing TCP/IP Networks
    5. Chapter 9 Review
  17. Chapter 10 Securing TCP/IP
    1. Test Specific
    2. Making TCP/IP Secure
      1. Encryption
      2. Integrity
      3. Nonrepudiation
      4. Authentication
      5. Authorization
    3. TCP/IP Security Standards
      1. User Authentication Standards
      2. Encryption Standards
      3. Combining Authentication and Encryption
    4. Secure TCP/IP Applications
      1. HTTPS
      2. SCP
      3. SFTP
      4. SNMP
      5. LDAP
      6. NTP
    5. Chapter 10 Review
  18. Chapter 11 Advanced Networking Devices
    1. Test Specific
    2. Virtual Private Networks
      1. PPTP VPNs
      2. L2TP VPNs
      3. SSL VPNs
      4. DTLS VPNs
      5. DMVPN
      6. Alternative VPNs
    3. Switch Management
    4. Virtual LANs
      1. Trunking
      2. Configuring a VLAN-Capable Switch
      3. Tagging
      4. VLAN Trunking Protocol
      5. InterVLAN Routing
      6. DHCP and VLANs
      7. Troubleshooting VLANs
    5. Multilayer Switches
      1. Load Balancing
      2. QoS and Traffic Shaping
      3. Port Bonding
      4. Network Protection
    6. Chapter 11 Review
  19. Chapter 12 IPv6
    1. Test Specific
    2. IPv6 Basics
      1. IPv6 Address Notation
      2. Link-Local Address
      3. IPv6 Prefix Lengths
      4. The End of Broadcast
      5. Global Unicast Address
      6. Aggregation
    3. Using IPv6
      1. It Just Works
      2. DHCPv6
      3. DNS in IPv6
    4. Moving to IPv6
      1. IPv4 and IPv6
      2. Transition Mechanisms
    5. Chapter 12 Review
  20. Chapter 13 Remote Connectivity
    1. Historical/Conceptual
    2. Telephony and Beyond
      1. The Dawn of Long Distance
    3. Test Specific
      1. Digital Telephony
      2. Copper Carriers: T1 and T3
      3. Fiber Carriers: SONET/SDH and OC
      4. Packet Switching
      5. Real-World WAN
      6. Alternative to Telephony WAN
    4. The Last Mile
      1. Dial-Up
      2. DSL
      3. Broadband Cable
      4. Satellite
      5. Fiber
      6. Which Connection?
    5. Using Remote Access
      1. Dial-Up to the Internet
      2. Private Dial-Up
      3. Dedicated Connection
      4. Remote Terminal
    6. WAN Troubleshooting Scenarios
      1. Loss of Internet Connectivity
      2. Interface Errors
      3. DNS Issues
      4. Interference
    7. Chapter 13 Review
  21. Chapter 14 Wireless Networking
    1. Historical/Conceptual
    2. Test Specific
    3. Wi-Fi Standards
      1. 802.11
      2. 802.11b
      3. 802.11a
      4. 802.11g
      5. 802.11n
      6. 802.11ac
      7. WPS
      8. Wi-Fi Security
      9. Enterprise Wireless
    4. Implementing Wi-Fi
      1. Performing a Site Survey
      2. Installing the Client
      3. Setting Up an Ad Hoc Network
      4. Setting Up an Infrastructure Network
      5. Extending the Network
      6. Verifying the Installation
    5. Troubleshooting Wi-Fi
      1. No Connection
      2. Slow Connection
      3. Weird Connection
    6. Chapter 14 Review
  22. Chapter 15 Virtualization and Cloud Computing
    1. Historical/Conceptual
    2. Concepts of Virtualization
      1. Meet the Hypervisor
      2. Emulation vs. Virtualization
      3. Desktop Virtualization
    3. Test Specific
    4. Virtualization Benefits
      1. Power Saving
      2. Hardware Consolidation
      3. System Recovery
      4. System Duplication
      5. Research
    5. Virtualization in Modern Networks
      1. Hypervisors
      2. Scaling Virtualization
    6. To the Cloud
      1. The Service-Layer Cake
      2. Cloud Delivery Models
    7. Chapter 15 Review
  23. Chapter 16 Mobile Networking
    1. Mobile Network Technologies
    2. Test Specific
      1. Cellular WAN
      2. 802.11
      3. Bluetooth
      4. Less Common Mobile Network Technologies
    3. Deployment Models
      1. BYOD
      2. COBO
      3. COPE
      4. CYOD
      5. On-Boarding and Off-Boarding
    4. Scenarios
      1. Geofencing
      2. Locating and Disabling Lost Mobile Devices
      3. Hardening IoT Devices
    5. Chapter 16 Review
  24. Chapter 17 Building a Real-World Network
    1. Test Specific
    2. Designing a Basic Network
      1. Define the Network Needs
      2. Documentation
      3. Network Design
      4. Compatibility Issues
      5. Internal Connections
      6. External Connections
    3. Unified Communication
      1. It Started with VoIP
      2. Unified Communication Features
      3. VTC and Medianets
    4. ICS
      1. DCS
      2. PLC
      3. SCADA
    5. Chapter 17 Review
  25. Chapter 18 Managing Risk
    1. Test Specific
    2. Risk Management
      1. Security Policies
      2. Change Management
      3. Patching and Updates
      4. Training
      5. Points of Failure
      6. Standard Business Documents
      7. Security Preparedness
    3. Contingency Planning
      1. Incident Response
      2. Disaster Recovery
      3. Business Continuity
      4. Forensics
    4. Safety
      1. Electrical Safety
      2. Physical/Installation Safety
      3. Rack Installation and Maintenance
      4. Emergency Procedures
    5. Chapter 18 Review
  26. Chapter 19 Protecting Your Network
    1. Test Specific
    2. Network Threats
      1. Spoofing
      2. Packet/Protocol Abuse
      3. Zero-Day Attacks
      4. ARP Cache Poisoning
      5. Denial of Service
      6. Man-in-the-Middle
      7. Session Hijacking
      8. Brute Force
      9. Physical/Local Access
      10. Malware
      11. Social Engineering
    3. Common Vulnerabilities
      1. Unnecessary Running Services
      2. Unpatched/Legacy Systems
      3. Unencrypted Channels
      4. Cleartext Credentials
      5. RF Emanation
    4. Hardening Your Network
      1. Physical Security
      2. Network Security
      3. Device Hardening
      4. Host Security
    5. Firewalls
      1. Types of Firewalls
      2. Implementing and Configuring Firewalls
      3. Troubleshooting Firewalls
    6. Chapter 19 Review
  27. Chapter 20 Network Monitoring
    1. Test Specific
    2. SNMP
    3. Monitoring Tools
      1. Packet Sniffers
      2. Protocol Analyzers
      3. Interface Monitors
      4. Performance Monitors
    4. Putting It All Together
      1. Scenario: Monitoring and Managing
      2. SIEM
    5. Chapter 20 Review
  28. Chapter 21 Network Troubleshooting
    1. Test Specific
    2. Troubleshooting Tools
      1. Hardware Tools
      2. Software Tools
    3. The Troubleshooting Process
      1. Identify the Problem
      2. Establish a Theory of Probable Cause
      3. Test the Theory to Determine Cause
      4. Establish a Plan of Action and Identify Potential Effects
      5. Implement the Solution or Escalate as Necessary
      6. Verify Full System Functionality and Implement Preventative Measures
      7. Document Findings, Actions, and Outcomes
    4. Resolving Common Network Service Issues
      1. “We Can’t Access Our Web Server in Istanbul!”
      2. Hands-On Problems
      3. LAN Problems
      4. WAN Problems
      5. Beyond Local—Escalate
      6. End-to-End Connectivity
      7. Troubleshooting Is Fun!
    5. Chapter 21 Review
  29. Appendix A Objective Map: CompTIA Network+
  30. Appendix B Create Your Study Plan
    1. Review Your Overall Score
    2. Review Your Score by CompTIA Network+ Exam Domain
  31. Appendix C About the Online Content
    1. System Requirements
    2. Your Total Seminars Training Hub Account
    3. Single User License Terms and Conditions
    4. TotalTester Online
      1. Assessment Test
    5. TotalSims for Network+
    6. Mike’s Video Training
    7. Playing the Mike Meyers Introduction Video
    8. Mike’s Cool Tools
    9. Technical Support
  32. Glossary
  33. Index