You are previewing Mike Meyers' CompTIA A+ Guide to Managing and Troubleshooting PCs Lab Manual, Fifth Edition (Exams 220-901 & 220-902), 5th Edition.
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Mike Meyers' CompTIA A+ Guide to Managing and Troubleshooting PCs Lab Manual, Fifth Edition (Exams 220-901 & 220-902), 5th Edition

Book Description

130+ Hands-On, Step-By-Step Labs, Fully Updated for the 2015 Exams

 

This practical workbook contains more than 130 labs that challenge you to solve real-world problems by applying key concepts. Thoroughly revised for 2015 exam objectives, the book maps directly to Mike Meyers’ CompTIA A+ Guide to Managing and Troubleshooting PCs, Fifth Edition. You will get complete materials lists, setup instructions, and start-to-finish lab scenarios. “Hint” and “Warning” icons guide you through tricky situations, and post-lab questions measure your knowledge.

 

Mike Meyers’ CompTIA A+ Guide to Managing and Troubleshooting PCs Lab Manual, Fifth Edition covers:

  • Microprocessors and Motherboards
  • BIOS and RAM
  • Power Supplies and Hard Drives
  • PC Assembly
  • Users, Groups, and Permissions
  • Windows Vista/7/8
  • Virtualization
  • OS Troubleshooting
  • Display Technologies
  • Local Area and WiFi Networking
  • The Internet
  • Mobile Device Configuration and Management
  • Printers and Peripherals
  • Computer Security

ABOUT THE AUTHORS:

Mike Meyers CompTIA A+, CompTIA Network+®, CompTIA Security+®, MCP, is the industry's leading authority on CompTIA certification and training. He is the author of eight editions of CompTIA A+ Certification All-in-One Exam Guide—the bestselling CompTIA A+ exam prep guide on the market.

 

Faithe Wempen, M.A., CompTIA A+, has been teaching PC hardware and software architecture at Purdue University for more than a decade. She has written over 140 retail, trade, and academic books on computer applications and technologies, and her online courses for corporate clients such as CNET, Sony, and HP have educated more than a quarter of a million students.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Dedication
  5. Contents
  6. Acknowledgments
  7. Additional Resources for Teachers
  8. Chapter 1 The Path of the PC Tech
    1. Lab Exercise 1.01: Preparing to Study
    2. Lab Exercise 1.02: Considering Other Certifications
    3. Lab Exercise 1.03: Gathering Equipment
  9. Chapter 2 Operational Procedures
    1. Lab Exercise 2.01: The Rude Computer Technician
    2. Lab Exercise 2.02: Collecting Information Professionally
    3. Lab Exercise 2.03: Communicating Effectively
    4. Lab Exercise 2.04: Integrating Safety into the Workplace
    5. Lab Exercise 2.05: Electrostatic Discharge
    6. Lab Exercise 2.06: Safeguarding Your IT Future—Becoming a Professional
    7. Lab Analysis Test
    8. Key Term Quiz
  10. Chapter 3 The Visible Computer
    1. Lab Exercise 3.01: Exploring the Functions and Components of a PC
    2. Lab Exercise 3.02: Examining User-Accessible Components
    3. Lab Exercise 3.03: Recognizing External Connections
    4. Lab Exercise 3.04: The Windows 7 Interface
    5. Lab Exercise 3.05: The Windows 8.1 Interface
    6. Lab Exercise 3.06: Managing Files and Folders in Windows
    7. Lab Exercise 3.07: Using the Control Panel in Windows
    8. Lab Exercise 3.08: Exploring the Mac OS X Interface
    9. Lab Analysis Test
    10. Key Term Quiz
  11. Chapter 4 CPUs
    1. Lab Exercise 4.01: Identifying CPU Characteristics
    2. Lab Exercise 4.02: Recognizing CPU Sockets
    3. Lab Exercise 4.03: Cooling Your CPU
    4. Lab Exercise 4.04: Exploring CPU Specifications with CPU-Z
    5. Lab Exercise 4.05: Removing and Installing a CPU
    6. Lab Analysis Test
    7. Key Term Quiz
  12. Chapter 5 RAM
    1. Lab Exercise 5.01: Determining the Amount of RAM in a PC
    2. Lab Exercise 5.02: Identifying Types of RAM
    3. Lab Exercise 5.03: Removing and Installing RAM
    4. Lab Exercise 5.04: Exploring RAM Specifications with CPU-Z
    5. Lab Analysis Test
    6. Key Term Quiz
  13. Chapter 6 BIOS
    1. Lab Exercise 6.01: Identifying the BIOS
    2. Lab Exercise 6.02: Accessing BIOS Settings via the CMOS Setup Program
    3. Lab Exercise 6.03: Configuring and Clearing CMOS Setup Program Passwords
    4. Lab Exercise 6.04: Configuring BIOS Settings
    5. Lab Analysis Test
    6. Key Term Quiz
  14. Chapter 7 Motherboards
    1. Lab Exercise 7.01: Researching New Motherboards
    2. Lab Exercise 7.02: Removing a Motherboard
    3. Lab Exercise 7.03: Identifying Motherboard Features
    4. Lab Exercise 7.04: Installing a Motherboard
    5. Lab Exercise 7.05: Exploring Motherboard Features with CPU-Z
    6. Lab Exercise 7.06: Identifying Internal Expansion Slots
    7. Lab Exercise 7.07: Installing Expansion Cards
    8. Lab Exercise 7.08: Managing Hardware with Device Manager
    9. Lab Analysis Test
    10. Key Term Quiz
  15. Chapter 8 Power Supplies
    1. Lab Exercise 8.01: Electricity
    2. Lab Exercise 8.02: Testing Power Supply Output
    3. Lab Exercise 8.03: Choosing a Power Supply
    4. Lab Exercise 8.04: Replacing a Power Supply
    5. Lab Exercise 8.05: Power Protection
    6. Lab Analysis Test
    7. Key Term Quiz
  16. Chapter 9 Hard Drive Technologies
    1. Lab Exercise 9.01: Installing Serial ATA Hard Drives
    2. Lab Exercise 9.02: Choosing External Hard Drives
    3. Lab Exercise 9.03: Comparing Solid-State Drives and Magnetic Hard Drives
    4. Lab Exercise 9.04: Troubleshooting Hard Drive Installations
    5. Lab Exercise 9.05: Configuring a Hardware RAID
    6. Lab Analysis Test
    7. Key Term Quiz
  17. Chapter 10 Implementing Hard Drives
    1. Lab Exercise 10.01: Creating and Formatting Partitions with Windows Installation Media
    2. Lab Exercise 10.02: Creating and Formatting Partitions with Gnome Partition Editor (GParted)
    3. Lab Exercise 10.03: Using Windows Tools to Create and Format Partitions
    4. Lab Exercise 10.04: Converting Basic Disks to Dynamic Disks with Disk Management
    5. Lab Exercise 10.05: Implementing Software RAID 0 with Disk Management
    6. Lab Exercise 10.06: Maintaining and Troubleshooting Hard Drives
    7. Lab Analysis Test
    8. Key Term Quiz
  18. Chapter 11 Essential Peripherals
    1. Lab Exercise 11.01: Troubleshooting and Benchmarking USB
    2. Lab Exercise 11.02: Disassembling and Cleaning a Keyboard
    3. Lab Exercise 11.03: Troubleshooting and Adjusting a Pointing Device
    4. Lab Exercise 11.04: Installing Sound
    5. Lab Exercise 11.05: Installing Optical Drives
    6. Lab Analysis Test
    7. Key Term Quiz
  19. Chapter 12 Building a PC
    1. Lab Exercise 12.01: Building a Thick Client
    2. Lab Exercise 12.02: Building a Gaming PC
    3. Lab Exercise 12.03: Verifying Operating System Requirements
    4. Lab Exercise 12.04: Using Windows Easy Transfer
    5. Lab Exercise 12.05: Performing a Clean Installation of Windows 7
    6. Lab Exercise 12.06: Upgrading from Windows 7 to Windows 8.1
    7. Lab Exercise 12.07: Post-Installation Tasks: Drivers and Updates
    8. Lab Exercise 12.08: Installing Ubuntu Linux
    9. Lab Analysis Test
    10. Key Term Quiz
  20. Chapter 13 Windows Under the Hood
    1. Lab Exercise 13.01: Editing the Windows Registry
    2. Lab Exercise 13.02: Examining Boot Files
    3. Lab Exercise 13.03: Using the Task Manager
    4. Lab Exercise 13.04: Working with Services
    5. Lab Analysis Test
    6. Key Term Quiz
  21. Chapter 14 Users, Groups, and Permissions
    1. Lab Exercise 14.01: Managing Users in Windows
    2. Lab Exercise 14.02: Defining NTFS Permissions
    3. Lab Exercise 14.03: Sharing Files and Folders
    4. Lab Exercise 14.04: Encrypting Important Data
    5. Lab Exercise 14.05: Configuring User Account Control
    6. Lab Exercise 14.06: Using BitLocker To Go
    7. Lab Exercise 14.07: Setting File Permissions in Linux
    8. Lab Analysis Test
    9. Key Term Quiz
  22. Chapter 15 Maintaining and Optimizing Operating Systems
    1. Lab Exercise 15.01: Backing Up and Restoring in Windows 7
    2. Lab Exercise 15.02: Using File History in Windows 8.1
    3. Lab Exercise 15.03: Using System Restore
    4. Lab Exercise 15.04: Managing Updates and Patches in Windows
    5. Lab Exercise 15.05: Scheduling Maintenance in Windows
    6. Lab Exercise 15.06: Installing and Removing Applications and Windows Components in Windows
    7. Lab Exercise 15.07: Backing Up with Time Machine in Mac OS X
    8. Lab Exercise 15.08: Managing Updates and Patches in Mac OS X
    9. Lab Analysis Test
    10. Key Term Quiz
  23. Chapter 16 Working with the Command-Line Interface
    1. Lab Exercise 16.01: Exploring the Command-Line Interface in Windows
    2. Lab Exercise 16.02: Exploring the Command-Line Interface in Linux
    3. Lab Exercise 16.03: Navigating Basic Commands in Windows
    4. Lab Exercise 16.04: Navigating Basic Commands in Linux
    5. Lab Analysis Test
    6. Key Term Quiz
  24. Chapter 17 Troubleshooting Operating Systems
    1. Lab Exercise 17.01: Examining and Configuring Log Files in Event Viewer
    2. Lab Exercise 17.02: Troubleshooting in Safe Mode
    3. Lab Exercise 17.03: Repairing from Windows Installation Media
    4. Lab Analysis Test
    5. Key Term Quiz
  25. Chapter 18 Virtualization
    1. Lab Exercise 18.01: Identifying Virtualization Technologies
    2. Lab Exercise 18.02: Installing and Using VirtualBox
    3. Lab Exercise 18.03: Installing and Using Hyper-V
    4. Lab Analysis Test
    5. Key Term Quiz
  26. Chapter 19 Display Technologies
    1. Lab Exercise 19.01: Installing Video
    2. Lab Exercise 19.02: Configuring Multiple Displays
    3. Lab Exercise 19.03: Troubleshooting Video
    4. Lab Analysis Test
    5. Key Term Quiz
  27. Chapter 20 Essentials of Networking
    1. Lab Exercise 20.01: Identifying Local Area Network Hardware
    2. Lab Exercise 20.02: Evaluating a UTP Cable
    3. Lab Exercise 20.03: Determining a MAC Address
    4. Lab Analysis Test
    5. Key Term Quiz
  28. Chapter 21 Local Area Networking
    1. Lab Exercise 21.01: Exploring Local Area Network Configuration Options
    2. Lab Exercise 21.02: Verifying TCP/IP Settings
    3. Lab Exercise 21.03: Testing Your LAN Connections
    4. Lab Exercise 21.04: Sharing Folders
    5. Lab Analysis Test
    6. Key Term Quiz
  29. Chapter 22 Wireless Networking
    1. Lab Exercise 22.01: Setting Up a Wireless Network
    2. Lab Exercise 22.02: Configuring and Securing a Wireless Network
    3. Lab Exercise 22.03: Troubleshooting Wireless Connectivity in Windows
    4. Lab Exercise 22.04: Resetting a Wireless Router
    5. Lab Analysis Test
    6. Key Term Quiz
  30. Chapter 23 The Internet
    1. Lab Exercise 23.01: Assessing Current Internet Connectivity
    2. Lab Exercise 23.02: Evaluating Internet Connection Choices
    3. Lab Exercise 23.03: Working with Firewalls and Ports
    4. Lab Analysis Test
    5. Key Term Quiz
  31. Chapter 24 Portable Computing
    1. Lab Exercise 24.01: Researching Laptop Upgrade Paths
    2. Lab Exercise 24.02: Replacing and Upgrading RAM
    3. Lab Exercise 24.03: Adjusting Power Management to Optimize Battery Life
    4. Lab Exercise 24.04: Field Trip to Play with the Latest Portable PCs
    5. Lab Analysis Test
    6. Key Term Quiz
  32. Chapter 25 Understanding Mobile Devices
    1. Lab Exercise 25.01: Comparing Mobile Device Platforms
    2. Lab Exercise 25.02: Installing Mobile Applications
    3. Lab Exercise 25.03: Setting Up E-mail on a Mobile Device
    4. Lab Exercise 25.04: Using Wi-Fi and Bluetooth on a Mobile Device
    5. Lab Analysis Test
    6. Key Term Quiz
  33. Chapter 26 Care and Feeding of Mobile Devices
    1. Lab Exercise 26.01: Configuring Device Security
    2. Lab Exercise 26.02: Installing Updates
    3. Lab Exercise 26.03: Backing Up and Resetting a Mobile Device
    4. Lab Analysis Test
    5. Key Term Quiz
  34. Chapter 27 Printers and Multifunction Devices
    1. Lab Exercise 27.01: Examining Types of Printers
    2. Lab Exercise 27.02: Installing a Printer in Windows
    3. Lab Exercise 27.03: Supporting a Multifunction Device
    4. Lab Exercise 27.04: Maintaining and Troubleshooting Printers
    5. Lab Analysis Test
    6. Key Term Quiz
  35. Chapter 28 Securing Computers
    1. Lab Exercise 28.01: Configuring Local Policies
    2. Lab Exercise 28.02: Reviewing Security Events
    3. Lab Exercise 28.03: Removing Malware from a Computer
    4. Lab Analysis Test
    5. Key Term Quiz
  36. Index