You are previewing Mike Meyers’ CompTIA A+ Guide to 802 Managing and Troubleshooting PCs Lab Manual, Fourth Edition (Exam 220-802).
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Mike Meyers’ CompTIA A+ Guide to 802 Managing and Troubleshooting PCs Lab Manual, Fourth Edition (Exam 220-802)

Book Description

Bestselling CompTIA A+ author Mike Meyers provides hands-on, step-by-step labs—updated for the 2012 release of Exam 220-802—so you can practice the IT skills essential for your successMike Meyers’ CompTIA A+ Guide to Managing and Troubleshooting Operating Systems Lab Manual, Fourth Edition contains more than 80 labs that challenge you to solve real-world problems with key concepts.

Table of Contents

  1. Cover 
  2. Title Page
  3. Copyright Page
  4. Dedication
  5. About the Authors
  6. Contents at a Glance
  7. Contents 
  8. Acknowledgments
  9. Additional Resources for Teachers
  10. Chapter 1: The Path of the PC Tech
    1. Lab Exercise 1.01: Preparing to Study
    2. Lab Exercise 1.02: Considering Other Certifications
    3. Lab Exercise 1.03: Gathering Equipment
  11. Chapter 2: Visible Windows
    1. Lab Exercise 2.01: The Windows XP Interface
    2. Lab Exercise 2.02: The Windows Vista Interface
    3. Lab Exercise 2.03: The Windows 7 Interface
    4. Lab Exercise 2.04: Discovering Aero in Windows 7
    5. Lab Exercise 2.05: Windows Explorer
    6. Lab Exercise 2.06: The Windows Control Panel
    7. Lab Exercise 2.07: The Windows Microsoft Management Console (MMC) Toolbox
    8. Lab Analysis Test
    9. Key Term Quiz
  12. Chapter 3: Troubleshooting Essential Hardware
    1. Lab Exercise 3.01: Testing CPUs with CPU-Z
    2. Lab Exercise 3.02: Testing RAM with MEMTEST86+
    3. Lab Exercise 3.03: Configuring and Clearing CMOS Setup Program Passwords
    4. Lab Exercise 3.04: Removing a Motherboard
    5. Lab Exercise 3.05: Installing a Motherboard
    6. Lab Exercise 3.06: Testing Power Supply Output
    7. Lab Analysis Test
    8. Key Term Quiz
  13. Chapter 4: Implementing Hard Drives
    1. Lab Exercise 4.01: Creating and Formatting Partitions with the Windows XP and Vista/7 Installation Media
    2. Lab Exercise 4.02: Creating and Formatting Partitions with Gnome Partition Editor (GParted)
    3. Lab Exercise 4.03: Using Windows Tools to Create and Format Partitions
    4. Lab Exercise 4.04: Installing Multiple Hard Drives in Preparation for RAID
    5. Lab Exercise 4.05: Converting Basic Disks to Dynamic Disks with Disk Management
    6. Lab Exercise 4.06: Implementing Software RAID 0 with Disk Management
    7. Lab Exercise 4.07: Troubleshooting Hard Drive Installations
    8. Lab Exercise 4.08: Maintaining and Troubleshooting Hard Drives
    9. Lab Analysis Test
    10. Key Term Quiz
  14. Chapter 5: Installing and Upgrading Windows
    1. Lab Exercise 5.01: Installing/Upgrading Considerations
    2. Lab Exercise 5.02: Using Windows Easy Transfer
    3. Lab Exercise 5.03: Upgrading a Windows Operating System
    4. Lab Exercise 5.04: Performing a Clean Installation of Windows 7
    5. Lab Exercise 5.05: Performing a Clean Installation of Windows XP
    6. Lab Exercise 5.06: Post-Installation Tasks: Drivers and Updates
    7. Lab Analysis Test
    8. Key Term Quiz
  15. Chapter 6: Windows Under the Hood
    1. Lab Exercise 6.01: The Windows Registry
    2. Lab Exercise 6.02: Windows XP Boot Files
    3. Lab Exercise 6.03: Windows Vista/7 Boot Files
    4. Lab Exercise 6.04: The Task Manager
    5. Lab Analysis Test
    6. Key Term Quiz
  16. Chapter 7: NTFS, Users, and Groups
    1. Lab Exercise 7.01: Managing Users in Windows
    2. Lab Exercise 7.02: Defining NTFS Permissions
    3. Lab Exercise 7.03: Sharing Files and Folders
    4. Lab Exercise 7.04: Encrypting Important Data
    5. Lab Exercise 7.05: Configuring User Account Control
    6. Lab Exercise 7.06: Using BitLocker To Go with Windows 7
    7. Lab Analysis Test
    8. Key Term Quiz
  17. Chapter 8: Maintaining and Optimizing Windows
    1. Lab Exercise 8.01: Performing a Backup and Restoration
    2. Lab Exercise 8.02: Upgrading to Windows Vista SP2 and Configuring Automatic Updates
    3. Lab Exercise 8.03: Installing Device Drivers in Windows
    4. Lab Analysis Test
    5. Key Term Quiz
  18. Chapter 9: Working with the Command-Line Interface
    1. Lab Exercise 9.01: Configuring the Command-Line Window
    2. Lab Exercise 9.02: Navigating Basic Commands
    3. Lab Exercise 9.03: Using Command-Line Tools
    4. Lab Exercise 9.04: Advanced Command-Line Utilities
    5. Lab Analysis Test
    6. Key Term Quiz
  19. Chapter 10: Troubleshooting Windows
    1. Lab Exercise 10.01: Examining and Configuring Log Files in Event Viewer
    2. Lab Exercise 10.02: Repairing Windows with Startup Options and Tools
    3. Lab Exercise 10.03: Troubleshooting Startup Problems
    4. Lab Analysis Test
    5. Key Term Quiz
  20. Chapter 11: Video
    1. Lab Exercise 11.01: Installing Video
    2. Lab Exercise 11.02: Configuring Multiple Displays
    3. Lab Exercise 11.03: Troubleshooting Video
    4. Lab Analysis Test
    5. Key Term Quiz
  21. Chapter 12: Ethernet and TCP/IP
    1. Lab Exercise 12.01: Building an Ethernet Patch Cable
    2. Lab Exercise 12.02: Verifying TCP/IP Settings
    3. Lab Exercise 12.03: Testing Your LAN Connections
    4. Lab Analysis Test
    5. Key Term Quiz
  22. Chapter 13: Implementing and Troubleshooting Wireless Networks
    1. Lab Exercise 13.01: Setting Up a Wireless Network
    2. Lab Exercise 13.02: Configuring and Securing a Wireless Network
    3. Lab Exercise 13.03: Setting Up an Ad Hoc Wireless Network
    4. Lab Analysis Test
    5. Key Term Quiz
  23. Chapter 14: Implementing and Troubleshooting Networks
    1. Lab Exercise 14.01: Sharing Resources
    2. Lab Exercise 14.02: Testing Your LAN Connections
    3. Lab Analysis Test
    4. Key Term Quiz
  24. Chapter 15: Portable Computing
    1. Lab Exercise 15.01: Researching Laptop Upgrade Paths
    2. Lab Exercise 15.02: Replacing and Upgrading RAM
    3. Lab Exercise 15.03: Adjusting Power Management to Optimize Battery Life
    4. Lab Exercise 15.04: Field Trip to Play with the Latest Portable PCs
    5. Lab Analysis Test
    6. Key Term Quiz
  25. Chapter 16: Mobile Devices
    1. Lab Exercise 16.01: Comparing Apple iOS and Google Android
    2. Lab Exercise 16.02: Installing Apps in iOS
    3. Lab Exercise 16.03: Setting Up the Lock Screen
    4. Lab Analysis Test
    5. Key Term Quiz
  26. Chapter 17: Troubleshooting Printers
    1. Lab Exercise 17.01: Installing a Printer
    2. Lab Exercise 17.02: Maintaining and Troubleshooting Printers
    3. Lab Analysis Test
    4. Key Term Quiz
  27. Chapter 18: Securing Computers
    1. Lab Exercise 18.01: Configuring Local Policies
    2. Lab Exercise 18.02: Reviewing Security Events
    3. Lab Exercise 18.03: Cleaning and Protecting a Client’s Computer
    4. Lab Exercise 18.04: Protecting the Chain of Custody
    5. Lab Analysis Test
    6. Key Term Quiz
  28. Chapter 19: Virtualization
    1. Lab Exercise 19.01: Identifying Virtualization Technologies
    2. Lab Exercise 19.02: Installing and Configuring VMware Player
    3. Lab Exercise 19.03: Installing and Configuring Windows XP Mode and Windows Virtual PC
    4. Lab Analysis Test
    5. Key Term Quiz
  29. Chapter 20: The Complete PC Tech
    1. Lab Exercise 20.01: Preparing for the Technical Interview
    2. Lab Exercise 20.02: Scenario #1: Computer Obsolescence and Expense of Replacement
    3. Lab Exercise 20.03: Scenario #2: Hardware Failure, or I Can’t See Anything!
    4. Lab Exercise 20.04: Scenario #3: What Do You Mean, a Virus?
    5. Lab Exercise 20.05: Scenario #4: No Documents, No E-Mail, and I Can’t Print!
    6. Lab Analysis Test
    7. Key Term Quiz
  30. Index