Training End Users and Staff
Although we have listed training as the last task of the implement phase, it should be addressed throughout the entire implementation, if not earlier. Training, whether in the form of informal on-the-job training and knowledge transfer or formal classroom lectures, is a vital ingredient for the successful completion of a migration project and the future service levels of the environment. It should be treated with the same level of assessment and planning as the code porting or data transformation. Make sure to address the following strategic areas of learning to ensure your successful migration project:
Awareness. IT should prepare an awareness campaign to inform end users, executives, and technical staff about the ...
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