CHAPTER 4

Managerial Implications: What Middle Managers in Successful Organizations Do

This chapter is a discussion and summary of the findings from the Methodology and Analysis chapter. It shows how high performing organizations structure themselves to handle the complexity stemming from their own organization, their types of projects, and their clients’ requirements. The chapter starts from a broad, organizational-wide perspective and shows the breadth and depth with which high performing organizations implement program and portfolio management practices. Then, the perspective changes towards the activities of middle managers in these organizations. Finally, the framework for roles and responsibilities, developed in the previous chapter

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