You are previewing Microsoft® Windows® XP Professional Resource Kit, Second Edition.
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Microsoft® Windows® XP Professional Resource Kit, Second Edition

Book Description

The definitive resource for administering Windows XP Professional—straight from the Microsoft Windows Team. Get detailed technical guidance and, new in this edition, 120+ tools on CD-ROM, a bonus eBook, and updated security information.

Table of Contents

  1. Copyright
  2. Introduction
  3. Deployment
    1. Planning Deployments
      1. Overview of the Deployment Process
      2. Mapping Windows XP Professional to Your Business Needs
      3. Assessing Your Current Configuration
      4. Planning Your Preferred Client Configuration
      5. Planning Installations
      6. Additional Resources
    2. Automating and Customizing Installations
      1. Overview of Automated and Customized Installations
      2. Choosing an Automated Installation and Customization Tool
      3. Preparing for the Installations
      4. Customizing the Installations
      5. Installing the Operating System
      6. Additional Resources
    3. Multilingual Solutions for Global Business
      1. Overview of Multilingual Solutions for Global Business
      2. Multilingual Features in Windows XP Professional
      3. Planning a Multilingual Deployment
      4. Configuring Desktops
      5. Using Unattended Installations and Silent Configurations
      6. Supporting Multilingual Applications
      7. Ensuring Multilingual Compatibility
      8. Troubleshooting Multilingual Issues
      9. Additional Resources
    4. Supporting Installations
      1. The Setup Process
      2. Support Tools
      3. Installing Service Packs and Hotfixes
      4. Uninstalling a Service Pack or Hotfix
      5. Troubleshooting Windows XP Professional Setup
      6. Additional Resources
  4. Desktop Management
    1. Managing Desktops
      1. Managing Desktops in Various Network Environments
      2. Managing Desktops in an Active Directory Environment
      3. Managing Desktops Without Active Directory
      4. Creating and Managing Standard Desktop Configurations
      5. Additional Resources
    2. Managing Files and Folders
      1. Overview of Managing Files and Folders
      2. Managing Documents with Folder Redirection
      3. Using Offline Files
      4. Sharing Files and Folders
      5. Searching for Files, Folders, and Network Resources
      6. Troubleshooting Files and Folders Management
      7. Additional Resources
    3. Supporting Mobile Users
      1. Overview of Windows XP Professional Support for Mobile Users
      2. Setting Up a Portable Computer
      3. Managing Hardware on Portable Computers
      4. Configuring Power Management
      5. Configuring Roaming User Profiles and Folder Redirection
      6. Configuring Offline Files for Portable Computers
      7. Securing Portable Computers
      8. Using Infrared Hardware and Video Devices with Portable Computers
      9. Wireless Networking
      10. Additional Resources
    4. Configuring Remote Desktop
      1. Remote Desktop Overview
      2. Deploying Remote Desktop
      3. Troubleshooting Remote Desktop
      4. Additional Resources
    5. Managing Devices
      1. Plug and Play Overview
      2. Device Manager
      3. Plug and Play Device Detection
      4. Device Drivers
      5. Supported Hardware
      6. Device Installation
      7. Configuring Device Settings
      8. Power Management
      9. Hardware Troubleshooting
      10. Additional Resources
    6. Managing Digital Media
      1. Digital Media Components Overview
      2. Optimizing Workstations for Digital Media
      3. Using Digital Media
      4. Troubleshooting Digital Media
      5. Additional Resources
    7. Enabling Printing and Faxing
      1. New to Enabling Printing and Faxing
      2. Using Active Directory to Find Printers
      3. Installing Printers
      4. Printing Preferences
      5. Creating and Sending Print Jobs
      6. Monitoring and Managing Internet Print Jobs
      7. Printing Concepts
      8. Troubleshooting Printing Problems
      9. Faxing in Windows XP Professional
      10. Additional Resources
    8. Disk Management
      1. New in Disk Management
      2. Disk Management Overview
      3. Basic and Dynamic Disks and Volumes
      4. Managing Volumes During Windows XP Professional Setup
      5. Adding, Moving, and Importing Disks
      6. Managing GPT Disks in Itanium-based Computers
      7. Remote Disk and Command-Line Disk Management
      8. Guidelines for Maintaining Disks and Volumes
      9. Additional Resources
    9. File Systems
      1. New in File Systems
      2. File Systems Overview
      3. Advantages of Using NTFS
      4. NTFS File System
      5. FAT File System
      6. Compact Disc File System
      7. Universal Disk Format
      8. File System Tools
      9. File Names in Windows XP Professional
      10. Additional Resources
    10. Backup and Restore
      1. Technology Features
      2. Backup Overview
      3. Establishing a Backup Plan
      4. Backing Up System State Data
      5. Using the Backup Tool
      6. Removable Storage
      7. Restoring Data
      8. Additional Resources
  5. Security
    1. Logon and Authentication
      1. Authentication Overview
      2. Authentication Protocols
      3. Managing Credentials
      4. Authentication Policy Options
      5. Auditing and Troubleshooting
      6. Additional Resources
    2. Authorization and Access Control
      1. Overview of Access Control
      2. User Accounts and Security Groups
      3. Working with Access Control Lists
      4. Managing User Rights by Using Security Groups
      5. Using Security Policy
      6. Auditing and Analyzing Access Control
      7. Additional Resources
    3. Encrypting File System
      1. Overview of EFS
      2. Components of EFS
      3. Encrypting and Decrypting by Using EFS
      4. Remote EFS Operations on File Shares and Web Folders
      5. Delivering EFS Certificates to Users
      6. Authorizing Multi-User Access to Encrypted Files
      7. Taking Recovery Precautions
      8. Strengthening Key and File Security
      9. Disabling EFS
      10. Tips for Implementing EFS
      11. Troubleshooting EFS
      12. Additional Resources
    4. Implementing TCP/IP Security
      1. Securing TCP/IP
      2. Using IPSec
      3. Best Practices
      4. Additional Information
    5. Securing Mobile Computers
      1. Understanding Mobile Computers
      2. Implementing Additional Security for Laptop Computers
      3. Securing Wireless Networking in Windows XP
      4. Best Practices
      5. Additional Information
  6. Networking
    1. Connecting Clients to Windows Networks
      1. Microsoft Networking Overview
      2. Microsoft Network Environments
      3. Account Authentication
      4. TCP/IP and Other Network Protocols
      5. Locating Resources by Publishing Objects
      6. Group Policy and System Policy Settings
      7. Joining the Network Environment
      8. Confirming Domain and Workgroup Membership
      9. Troubleshooting Microsoft Networking
      10. Additional Resources
    2. Configuring TCP/IP
      1. Overview of Windows XP Professional TCP/IP
      2. Installing and Configuring TCP/IP
      3. Verifying IP Installation
      4. Using Netsh to Configure and Monitor Computers
      5. Advanced IP Configuration
      6. IP Security and Filtering
      7. Configuring Multihoming
      8. TCP/IP Troubleshooting
      9. Additional Resources
    3. Configuring IP Addressing and Name Resolution
      1. Overview of Addressing and Name Resolution
      2. Enabling IP Address Assignment
      3. Configuring TCP/IP Name Resolution
      4. Troubleshooting Name Resolution and Addressing
      5. Additional Resources
    4. Connecting Remote Offices
      1. Remote Office Overview
      2. Connection Types
      3. Managing Outgoing Connections
      4. Managing Incoming Connections
      5. Configuring Home Networks
      6. Home and Small Office Local Connections
      7. Remote Network Security
      8. Internet Connection Sharing
      9. Internet Connection Firewalls
      10. Troubleshooting Remote Office Network Connections
      11. Additional Resources
    5. Configuring Telephony and Conferencing
      1. Overview of Telephony and Conferencing
      2. Configuring Telephony and Conferencing
      3. Troubleshooting Telephony and Conferencing
      4. Additional Resources
  7. System Troubleshooting
    1. Troubleshooting Concepts and Strategies
      1. Troubleshooting Overview
      2. Troubleshooting Concepts
      3. Troubleshooting Strategies
      4. Summary and Checklist
      5. Additional Resources
    2. Troubleshooting Disks and File Systems
      1. New in Troubleshooting Disks and File Systems
      2. Maintenance and Troubleshooting Tools
      3. Disk and Volume Status Descriptions
      4. Viruses That Affect the MBR and Boot Sectors
      5. Repairing Damaged MBRs and Boot Sectors in x86-based Computers
      6. Stop Messages for Disks and File Systems
      7. Other Disk Problems
      8. Disk Sectors Critical to Startup
      9. Additional Resources
    3. Troubleshooting Startup
      1. Understanding the Startup Process
      2. Following a Process for Startup and Recovery
      3. Recovering from Hardware-related Problems
      4. Additional Resources
  8. Appendixes
    1. System Files Reference
      1. System Files
      2. Startup Files
      3. Folders on the Local Disk
      4. Windows Folder
      5. System32 Folder
      6. Extracting Files from the Operating System CD
      7. Additional Resources
    2. User Rights
      1. Logon Rights
      2. Privileges
    3. Common Stop Messages for Troubleshooting
      1. Stop Message Overview
      2. Common Stop Messages
      3. Hardware Malfunction Messages
      4. Stop Message Checklist
      5. Additional Resources
    4. Tools for Troubleshooting
      1. Using This Appendix
      2. Installing and Running Troubleshooting Tools
      3. Disaster Recovery Tools
      4. Application and Service Tools
      5. Remote Management Tools
      6. Disk and Maintenance Tools
      7. System File Tools
      8. Networking Tools
      9. Additional Resources
    5. Security Event Messages
      1. Viewing Security Event Messages
      2. System Event Messages
      3. Logon Events
      4. Object Access Events
      5. Privilege Use Events
      6. Detailed Tracking Events
      7. Policy Change Events
      8. User Management Events
      9. Account Logon Events
      10. Directory Service Access Events
    6. Device Manager Error Codes
      1. Additional Resources
    7. Differences with Windows XP Home Edition
      1. Windows XP Home Edition Overview
      2. Comparing Windows XP Home Edition and Windows XP Professional Feature Differences
      3. Additional Resources
    8. Differences with Windows XP 64-Bit Edition
      1. Overview of Windows XP 64-Bit Edition
      2. Features Not Supported in Windows XP 64-Bit Edition
      3. Windows XP 64-Bit Edition Requirements
      4. Additional Resources
    9. Accessibility for People with Disabilities
      1. Customizing for Accessibility
      2. Configuring Accessibility Features
      3. Setting Accessibility Options by Type of Disability
      4. Adding Assistive Technology Products
      5. Additional Resources
    10. Interoperability Solutions
      1. Overview of Microsoft Interoperability Solutions for Windows XP Professional
      2. Interoperability with UNIX
      3. Interoperability with Novell NetWare
      4. Interoperability with IBM Host Systems
      5. Interoperability with Apple Macintosh Systems
    11. Glossary
      1. Symbols
      2. A
      3. B
      4. C
      5. D
      6. E
      7. F
      8. G
      9. H
      10. I
      11. J, K
      12. L
      13. M
      14. N
      15. O
      16. P
      17. Q
      18. R
      19. S
      20. T
      21. U
      22. V
      23. W
    12. System Requirements
  9. Index