Microsoft Windows Vista Help Desk

Acknowledgments

Writing a book is hard work, and this one wouldn’t have been possible without the help and support of some really remarkable individuals. So I’d like to offer my sincere thanks to the following people:

To Ted Gallardo, my research assistant, for working tirelessly to help me gather information and resources I needed to keep writing.

To Sean Carruthers, my LabRats.tv podcast partner, who offered his generous technical talent in key parts of the book.

To Rick Kughen, my development editor at Que, for having unfathomable patience and a commitment to get this book out. Also thanks to Rick’s amazing publishing team.

To Mark Edward Soper, who lent his expertise when it was needed most.

To folks at Dell Canada, who made a desktop and ...