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Microsoft® Windows Server 2003: Administrator’s Companion by Jason Gerend, Sharon Crawford, Charlie Russel

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Troubleshooting Printing Problems

The goal in troubleshooting printing problems, as in troubleshooting any type of problem, is first to isolate and identify the problem and then to determine a course of action to fix it. This section helps you diagnose your printer problems, locate the printing subsystem where the error is occurring, and gives you some specific tips for solving your problems.

The most likely printing problem you’ll encounter is a user who can’t print, so the troubleshooting procedures are presented with this task as the focus.

This section is somewhat condensed, with all client troubleshooting steps presented together and all server steps presented together. In reality, you often perform basic troubleshooting on the client before ...

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