What you need for this book
In order to complete all the recipes in this book you will need a minimum of three servers configured with System Center 2012 Service Manager RTM.
Server 1: System Center 2012 Service Manager management server hosting the CMDB and workflow role.
Server 2: System Center 2012 Service Manager management server hosting the data warehouse role.
Server 3: System Center 2012 Service Manager management server hosting the SharePoint based self-service portal.
The required software and deployment guides of System Center 2012 Service Manager can be found at the official Microsoft website available at http://technet.microsoft.com/en-us/library/hh495575.aspx.
The authors recommend using the online Microsoft resource due to the frequency ...
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