In the recipe Creating new classes, we have added a class to Service Manager to hold instances of peripheral devices in our CMDB. While the generic form that was used to manage the devices might be sufficient, you are still likely to come into the situation where you want to have control over what controls to display, and the layout of the form.
The Service Manager 2012 form infrastructure not only allows for the existing forms to be customized, but also offers the capability to add new forms.
In this recipe, we will walk you through the steps required to create your custom form using the Authoring Tool.
It is recommended that you follow the instructions in the recipe Using the SCSM Authoring Tool to get familiar ...