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Microsoft System Center 2012 Service Manager Cookbook by Andreas Baumgarten, Anders Asp, Samuel Erskine, Dieter Gasser, Steven Beaumont

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Creating and managing Release Record Templates

Release Record Templates can be used to pre-fill information in the Release Record form. For instance, these can be a predefined Title, Description, Impact, Risk, and Priority.

This recipe will describe the steps required to create a new Release Record Template.

Getting ready

In the SCSM 2012 console navigate to Library | Templates.

How to do it...

To create a Release Record Template, follow these steps:

  1. Click on Create template in the Tasks pane.
  2. Enter a name in the Name field. In this recipe we will use Release Record Service Pack Installation Template.
  3. Enter a description in the Description field. For instance, This template can be used for Release Records regarding deployment of Service Packs.
  4. Choose ...

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