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Microsoft System Center 2012 Service Manager Cookbook by Andreas Baumgarten, Anders Asp, Samuel Erskine, Dieter Gasser, Steven Beaumont

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Creating Service Catalog Request offerings

Request offerings in the SCSM 2012 Service Catalog are the different services the users can request. In the Request offerings the required questions to fulfill the service request are defined and mapped within the different forms of a Service Request.

This recipe will provide the steps required to create a Request offering in the Service Catalog of SCSM 2012.

Getting ready

To create Request offerings in the SCSM 2012 Service Catalog open the SCSM 2012 console and navigate to Library | Service Catalog | Request Offerings.

How to do it...

To create a Service Catalog Request offering, follow these steps:

  1. Click on Create Request Offering in the Tasks pane of the SCSM 2012 console.
  2. In the Create Request Offering ...

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