Configuring global e-mail notification infrastructure settings

SCSM has numerous notification capabilities. The e-mail notification capabilities require you to configure global infrastructure settings. This recipe provides the steps to complete the infrastructure settings the e-mail functionality depends on.

Getting ready

Ensure you have a SCSM-supported SMTP server and have configured your infrastructure to allow the SCSM Management server to send e-mails. Record the following details:

  • Fully Qualified Domain Name (FQDN) of the SMTP server
  • The return e-mail address for notifications
  • The configured allowed port for SMTP communication

You must also ensure that you are in the SCSM Administrator role and have the SCSM console open.

How to do it...

The following ...

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