Service Manager Report Controls

The Service Manager reports are very sophisticated, although not very many reports are included in the management packs. The reports are very flexible and each report has the following options:

Parameter Control Header—Allows the report parameters to be adjusted.

Print—Allows the report to be printed.

Print Layout—Shows the report onscreen as it will print. This addresses a really annoying problem where the report looks one way onscreen and another when printed.

Page Setup—Allows the page size to be adjusted to change how the report paginates when printed.

Export—Allows the report to be exported to a file. This supports a variety of formats, such as XML, CSV, PDF, MHTML, Excel, TIFF, and Word.

The tasks ...

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