Searching Configuration Items
The CMDB is a searchable database that contains both the configuration items and the work items that affect the configuration items.
From any window in the console, the Search feature can be used to search the CMDB. The Search tool is available in the upper-right corner of the console. The search can be for any of the following:
• Windows Computer
• Configuration Item
• Incident
• Change Request
• Problem
• Advanced Search
• Knowledge
This allows the search to return precisely the objects needed.
To execute a search of the CMDB, complete the following steps:
1. Launch the Service Manager console.
2. Click in the Search field in the upper-right corner of the console.
3. Enter a keyword such as PRINTSERVER to search ...
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