Adding Reviewers to Change Requests
A change reviewer can be assigned to ensure that a change request activity is reviewed by a specific person. For example, a specific activity might require the security officer to review the change request.
To assign a change reviewer to an activity, complete the following steps:
1. Launch the Service Manager console.
2. Select the Work Items space.
3. Expand the Change Management node.
4. Select the All Change Requests folder.
5. Select a change request and click Edit in the Tasks pane.
6. Select the Activities tab.
7. In the Process Activities, right-click an RA (as shown in Figure 16.7), and select Open.
Figure 16.7 Selecting an RA to add a reviewer.
8. In the RA form, click Add to add a reviewer.
9.
Get Microsoft® System Center 2012 Unleashed now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
