Configuring Incident Settings
Before working with incidents, a number of settings should be configured. These settings are as follows:
• Incident prefix
• File attachment limits
• Priority calculation
• Resolution time
• Operations Manager Web console
• Inbound email
In some cases, such as the OpsMgr Web console setting, there is no default and a setting must be configured to get it operational. For other cases, such as the default resolution times, the default is not acceptable for most organizations and needs to be set for effectiveness.
Get Microsoft® System Center 2012 Unleashed now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
