SvcMgr Technologies
The Service Manager platform is built around a set of key technologies. These technologies enable the Service Manager capabilities.
The technologies are as follows:
• Workflow engine—The workflow engine automates IT processes and facilitates the integration with System Center products, such as Operations Manager and Configuration Manager.
• Data warehouse—The data warehouse consolidates data and allows consolidated reporting across the System Center products.
• Connector Framework—The Connector Framework provides integration with System Center products like Operations Manager, Configuration Manager, and Orchestrator as well as Active Directory and third-party products.
• Configuration management database—The CMDB provides ...
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